Privacy Policy

Updated: 9th October 2025

  1. Introduction

Go Audio Visual Ltd. (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Company Details:

Go Audio Visual Ltd.
Company Registration Number: 03236273
Address: Unit 8 Queens Park, Studland Road, Northampton, NN2 6NA
Email: solutions@goav.co.uk
Phone: 01604 877667

 

  1. Information We Collect

We may collect and process the following personal data:
– Identity Data: Name, company name
– Contact Data: Email address, phone number
– Technical Data: IP address, browser type, device information
– Enquiry Data: Information submitted via our contact form

 

  1. How We Collect Your Data

We collect data through:
– Contact forms on our website
– Direct email or phone communication

We do not use analytics or marketing tracking tools.

 

  1. How We Use Your Information

We use your data to:
– Respond to enquiries and provide technical support services
– Communicate with clients and business partners
– Maintain records of communications
– Comply with legal obligations

We do not use your data for marketing purposes.

 

  1. Legal Basis for Processing (UK GDPR)

We process your personal data under the following lawful bases:
– Legitimate interests (responding to enquiries and providing services)
– Contractual necessity (where services are agreed)
– Legal obligation

  1. Sharing Your Information

We may share your data with:
– IT and website hosting providers
– Professional advisers where necessary
– Regulatory authorities when required by law

We do not sell or share your data for marketing purposes.

  1. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

  1. Your Data Protection Rights

Under UK data protection law, you have the right to:
– Access your personal data
– Request correction of inaccurate data
– Request erasure of your data
– Object to processing
– Request restriction of processing
– Request data portability
– Withdraw consent where applicable

To exercise your rights, please contact us using the details above.

  1. Cookies

Our website may use essential cookies required for functionality. We do not use tracking or analytics cookies.

  1. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

  1. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Go Audio Visual Ltd.
Email: solutions@goav.co.uk
Phone: 01604 877667
Address: Unit 8 Queens Park, Studland Road, Northampton, NN2 6NA